Delivery Information

When items are in stock we aim to send them out within 14 days. If, however, they are in the process of being made we aim to send them out within 14 – 21 days. Dispatched goods are sent out on a 24-hour delivery but please understand that sometimes there are delays – regrettably no delivery service is infallible and estimated delivery dates are therefore not guaranteed.

When ordering it is your responsibility to ensure the correct address/delivery details are provided. All sculptures are sent on a 24-hour service to minimise handling. All are packed carefully and securely to avoid breakages.

If incorrect details are provided this can result in goods being in transit for long periods and lost or damaged.

In the event of incorrect delivery details being provided.

1)    The sculpture is returned undamaged within 14 days; a refund will be issued minus an administration charge.

2)    The sculpture is returned damaged, this is deemed as no fault by ourselves and no refund will be issued.

3)    The sculpture is not returned within 14 days and will be assumed lost, this is deemed as no fault by ourselves and no refund will be issued.

For your own protection, we recommend that goods be adequately packed, as damaged items will not be credited.

Goods must be returned in original packaging.

If your order is urgent, please contact to explain. 

Damage not faulty 7 days not 14

Notification of goods damaged on delivery must made within 7 days including photographs in original packaging. Items must also be returned in original packaging for analysis.